Turn company knowledge intoinstant customer answers.
Connect your docs, APIs and databases. Swofy answers customers with responses grounded in your own data.
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Why was my last invoice higher than usual?
Your usage crossed the included limit on Jan 14, which added metered overage to that invoice.
Connects to what your company already has.
How it works
Connect your sources
Link the docs, website, database, API and knowledge base you already have.
Swofy indexes and continuously syncs them
Stays current as your sources change, without manual re-authoring.
A customer asks a question
Through your existing site, app, or widget.
Swofy answers, grounded in your real content
Or says it doesn't know, rather than guessing.
Connect your sources
Link the docs, website, database, API and knowledge base you already have.
Swofy indexes and continuously syncs them
Stays current as your sources change, without manual re-authoring.
A customer asks a question
Through your existing site, app, or widget.
Swofy answers, grounded in your real content
Or says it doesn't know, rather than guessing.
See a grounded answer, not a guess.
Every response cites the source it came from. This is the inbox your team would actually work from.
Connected sources
- DocumentsSynced
- WebsiteSynced
- DatabaseSynced
- APISynced
- Knowledge baseSynced
Pick a question above to watch Swofy read your sources and answer from them.
IdlePick a question above to watch Swofy read your sources and answer from them.
IdleBuilt on honesty, not badges.
We're not yet in a position to show third-party certifications, so here's what's actually true of how Swofy is built.
Answers are grounded in your connected sources. Swofy doesn't free-generate facts about your product.
Your data stays scoped to your workspace's connected sources.
You control which sources are connected, and can disconnect them at any time.
No customer conversation data is used to train models for other companies.
Simple, transparent pricing
Start with the plan that matches your support volume today.
Starter
Small teams putting AI support live on one site
$15/mo
- 1,000 AI conversations/mo
- Buy extra conversations anytime
- 3 knowledge sources
- Website chat widget and crawling
- 1 messenger integration
- Bring your own AI API key
Pro
Most popularGrowing teams needing live data, integrations and own branding
$29/mo
- 3,000 AI conversations/mo
- Buy extra conversations anytime
- 15 knowledge sources
- Live API / database connector
- Remove Swofy branding
- Advanced analytics and API access
Business
High-volume teams needing unlimited connectors and priority support
$79/mo
- 10,000 AI conversations/mo
- Buy extra conversations anytime
- 50 knowledge sources
- Unlimited messenger and live connectors
- 10 team members
- Priority support
Hit your monthly conversation limit? Buy extra conversations on any plan. There's no forced upgrade to keep answering.
Compare every feature
| Feature | Starter | Pro | Business |
|---|---|---|---|
| AI conversations / month | 1,000 | 3,000 | 10,000 |
| Buy extra conversations | Included | Included | Included |
| Knowledge sources | 3 | 15 | 50 |
| PDF / docs upload | Included | Included | Included |
| Website crawling | Included | Included | Included |
| Website chat widget | Included | Included | Included |
| Custom chat icon | Included | Included | Included |
| Colors + welcome message | Included | Included | Included |
| Answers with sources | Included | Included | Included |
| Conversation history | Included | Included | Included |
| Human handoff | Included | Included | Included |
| Messenger integrations | 1 | 3 | Unlimited |
| Live API / database connector | Not included | 1 | Unlimited |
| Live customer data | Not included | Included | Included |
| Analytics | Basic | Advanced | Advanced |
| Unanswered questions report | Not included | Included | Included |
| Remove Swofy branding | Not included | Included | Included |
| Team members | 1 | 3 | 10 |
| API / Webhooks | Not included | Included | Included |
| Priority support | Not included | Not included | Included |
| BYO AI API key | Included | Included | Included |